
FAQ
Q: How do I order custom obituaries?
A: Contact us at 916.869.3009 or email customobits@keepsakecreative.net
Q: How do I get files sent in for design?
A: Once, you contact Keepsake Creative, you will be given a person
email address so that you can send files in.
Q: What files types do you need to send in?
A: Acceptable files types are jpg, pdf and word format.
Q: For all text obituary, Order of Service, Acknowledgement, etc.
how do you want those files sent over?
A: All text should be typed and presented in word, rich text, pdf or typed
in the body of an email.
Q: How many photos can I provide for obituary?
A: 4 page programs • 10 - 12 images
8 page programs • 30 - 50 images
6 panel tri-fold programs • 15 to 20 images
Q: What is turn around time and when do I have to
have all files and images tured in?
A: Turn around time is standard 48 hours. Rush jobs are available. For rush jobs, files have to be in by noon for services that are the next day.