FUNERAL PROGRAM - 12 PAGE

Please note that desired date is based on amount of job orders that are in the queue. All jobs are done the day prior than service date if not sooner.

Proofing & Printing Policy

At Keepsake Creative, your satisfaction and peace of mind are our top priorities. After we finish designing your keepsake, you will receive a digital proof for review. We will only print your items after you have approved the proof. Please review your proof carefully, as once you approve and the item is sent to production, all sales are final. If you notice any errors, omissions, or changes after printing, any reprint costs will be the responsibility of the customer. If an error is made on our part, Keepsake Creative will provide reprints at no additional cost.

Keepsake Creative will do a maximum of 2 revisions / Edits per programs. All information provided will be used to create program. production of program will begin once all information, photos and text is received.

All text should be completely proof-read prior to sending over. text is just copied and pasted  and not edited.

Please provide the exact amount of photos listed. Overages will not be used. Keepsake Creative has this strict policy to avoid constant edits due to our staff not knowing the importance of individuals in photographs.

Custom Product & No Refund Policy

All Keepsake Creative products are custom-designed and printed specifically for each customer. Due to the personalized nature of our services, we are unable to offer refunds, returns, or exchanges. Custom items cannot be reused or resold. Thank you for understanding that your keepsake is crafted just for you and your loved ones.

 

Shipping & Delivery Disclaimer

Keepsake Creative takes great care to securely package your items and communicates special handling instructions to shipping carriers. However, we are not responsible for any damage or mishandling that may occur once a package is in the possession of USPS, UPS, FedEx, or other shipping carriers. All items leave our facility in excellent condition. Any requests for refunds, reprints, or replacements due to shipping damage will be considered at our discretion; however, Keepsake Creative is not obligated to provide them.